Scenario:
You are unable to access the setup page even if everything seems to be setup correctly. You are able to ping the units IP address and you were able to access the user interface from a different computer before.
Fix:
Please check if the computer has VIPRE Internet Security. This software has an aggressive web filtering feature that can prevent you from accessing the user interface via browser. You can disable Web Filtering and the Firewall feature on the software temporarily to access the EnGenius interface. Simply turn the said features "OFF".
Comments
4 comments
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never used VIPRE, but i still have the problem. Any solution?
i purchased 5ea Engenius ENH500v3 access points and 3 were able to access and two couldn't be accessed. I reset the access points hoping this would help but no joy.
not sure where to go except return them and order replacements.
Set static ip higher than your own.
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